TERMS & CONDITIONS Production lead times: Approximately 30-35 days after ALL ART is approved. Reorder lead time: 30 days. Questions?…Contact: support@andersonsupply.com Order Minimums: 144 pcs per style and color. Initial orders require a deposit. Pricing on Quotes are honored for 30 days. Overages/Shortages Orders will be considered complete for shipment if it falls within a 3% tolerance for under/over-runs due to available inventory or damages during quality control. Rush & Setup Charges: Less than 21-day production cycles will include a 25% rush fee of total order. Reorders will be charged set-up fees after a 12-month period. Shipping: All orders are shipped via our ABDS ACCOUNT VIA FEDEX GROUND unless otherwise indicated by the customer. Shipping fees will be applied to each shipment's invoice. Payment Terms: Invoices must be paid within Net 7 Terms or as agreed upon with your sales rep. Late charges for past due invoices are subject to 1% fee per month. Contact: accounting@andersonsupply.com Returns: Claims for damages or incorrect merchandise must be made within 10 days upon receipt of goods. Log into your portal & click Contact Support to start your case & attach a photo. |